Shares Will Not Mount
Symptom:
Drobo Bay Lights Green
Dashboard Recognizes Drobo
To manual mount to your Drobo device using your Mac or Windows computer, please use the below steps to perform the desired action.
Thus, if your username is anthony with an IP address 10.1.3.2 what you need to do is open the SSH app or Terminal from the other PC and type: ssh email protected If you do not know the Mac IP address and the username. You can find it easily, open the Remote Login panel from the Sharing preferences. To connect to the router enter IP or MAC address of the router, specify username and password (if any) and click on Connect button. You can also enter the port number after the IP address, separating them with a colon, like this 192.168.88.1:9999. The port can be changed in RouterOS services menu.
Mac Users:
When connecting to a share on a Drobo device with Mac you can either connect to the share via AFP or SMB.
1. In Finder click the Go option.
2. Click the Connect to Server option.
3. Enter in the following for AFP or SMB:
Change Windows MAC Address. You can change the MAC address for the network card in Windows pretty easily following the steps below. Step 1: Click on Start, then Control Panel, then Network Connections, and right-click on the network connection you want to change the MAC address for and select Properties.
For AFP use afp://Drobo IP Address
For SMB use smb://Drobo IP Address
NOTE: The IP Address can be found in Drobo Dashboard Drobo Settings Network Settings
4. Click Connect
5. Then select the either Registered User or the Guest option. This is the Name and Password of the Drobo.
Windows Users:
1. Open Windows File Explorer
2. Right click on Network to and select Map Network. Enter Drobo Name or Drobo IP Address then Share Name. Choose the drive letter you want. Click Finish and you are done.
Manually Mapping by Drobo Name and Share Name:
If you are still unable to mount your share, check the following:
- 3rd party firewalls may interfere with Drobo Dashboard services. You may need to add the Drobo IP address to the 3rd party firewall application.
- If you are still unable to connect to your shares;
Contact Support
NOTE:
If using Windows 10 and the Drobo FS, SMBv1 is not installed by default on Windows 10.
The Drobo FS is fixed at SMBv1, there is no way to change this on the Drobo. However, you can enable SMBv1 on Windows 10, there are some resources online that show you how to do this.
We do have newer products that support SMBv2:
For additional information, see:
https://support.microsoft.com/en-us/help/4034314/smbv1-is-not-installed-by-default-in-windows​
http://www.drobo.com/storage-products/5n2/
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DataRobotics, Drobo, Drobo FS, DroboPro, DroboShare, DroboElite, BeyondRAID and TrustedData are registered trademarks of Drobo, Inc. All other company and product names may be trademarks of their respective owners.
The information contained herein is subject to change without notice.
I am just setting up a new ATEM Television Studio and I am experiencing issues getting it connected to my computer.
I've plugged it into my computer via ethernet, and have actually tried on both a Windows and Mac computer, but am having the same issues on both.
Windows Manual Connect With Ip And Mac Address Windows 10
On Windows I am getting an unidentifed network, which doesn't seem to be connecting. I've gone into the connection's settings and changed the TCP/IPv4 details to the same IP address & default gateway etc as the chassis settings (having connected to the PC with USB first to get the right settings). It hasn't made any difference and still doesn't connect.I did the same with Mac, having gone into Network settings and enabled 'Ethernet' and manually entered the same IP address, router and default gateway. That then says connected in Network Settings, but when I load the software control utility it also says 'Unconnected'.
Windows Manual Connect With Ip And Mac Address Settings
Any ideas?Many thanks!!